Agree what is included
A useful scope identifies the areas, surfaces, tasks and frequency. Ask for any exclusions and periodic work to be listed separately, so everyone understands the service being quoted.
Plan access and communication
Confirm when cleaners can enter, who manages access and who to contact about changes or issues. Share security instructions directly through an agreed channel, rather than in a public enquiry form.
Check the documents your site requires
Tell Royal Touch about insurance, induction, safety or staff-screening requirements. Request the relevant current documents and confirm suitability before engaging the service. This website does not claim a specific insurance limit, accreditation or certification.
Discuss specialist environments separately
Clinical areas, childcare environments, hazardous substances, specialist machinery and elevated access can require additional controls or capabilities. Ask about your particular requirements; do not assume they are covered by a general commercial cleaning scope.